Live
23 Crews on Standby
1800 356 632
/ About

Built for the worst day of your year.

Emergency Flood Response is a national rapid-response restoration company. Twenty-three crews. Five cities. One phone number. We exist to get you back to dry — fast, documented, and without the insurance fight.

Why we exist

Most water damage gets worse in the first 24 hours — not from the flood itself, but from waiting. Waiting on call centres. Waiting on insurers. Waiting on a contractor who doesn't show.

We built EFR to remove the wait. When you call 1800 356 632, a dispatcher picks up — and a crew rolls. That's the entire promise.

How we work

Every job follows the IICRC S500 and S520 standards. Every drying program is designed psychrometrically and measured daily. Every claim is built with thermal imaging, moisture maps and photo evidence — formatted for your insurer.

No shortcuts, no guesswork, no fight.

/ Values

Four things, non-negotiable.

01

60-Minute Response

Every job, every city. No call centre — direct to the dispatcher who sends the crew.

02

IICRC Certified

WRT, AMRT and ASD-certified technicians. Methods that meet the international standard.

03

Documented Daily

Moisture logs, thermal imaging, photo evidence. Your claim is built from day one.

04

One Accountable Team

From first pump to final paint — a single project manager owns the outcome.

Need us now?

Dispatch is live 24/7, every day of the year.

Call 1800 356 632